Privacy Policy

At The Glow Hideaway, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or utilize our services.

Information We Collect

We collect both Personal Information and Device Information:

Personal Information: Includes details such as your name, contact information, billing and shipping addresses, payment information, and any health or allergy information you provide. This data is essential for processing bookings, fulfilling services, and communicating with you.
Device Information: Automatically gathered data about your device, including IP address, browser type, time zone, and cookies. This information helps us understand how you interact with our website and improve your experience.

Use of Personal Information

We use your Personal Information to:

Process and manage your bookings and services.
Communicate with you regarding appointments, promotions, and updates.
Screen for potential fraud or security risks.
Comply with legal obligations and maintain business records.

Cookies and Tracking Technologies

Our website employs cookies and similar technologies to enhance your browsing experience. You can manage cookie preferences through your browser settings. For more information on cookies and how to disable them, visit All About Cookies.

Data Sharing

We do not sell or trade your personal data. However, we may share limited information with trusted third-party service providers, such as payment processors and marketing platforms, to facilitate our services. These third parties are obligated to protect your data and use it solely for the purposes we authorize.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

Your Rights

Under Ontario's privacy laws, you have the right to:

Access and review your personal information.
Request corrections to any inaccuracies.
Request deletion of your personal data, subject to certain legal exceptions.

To exercise these rights, please contact us at theglowhideaway@gmail.com

Security Measures

We implement reasonable physical, technical, and administrative safeguards to protect your personal information from unauthorized access, alteration, or disclosure.